1. For the purpose of these Terms and Conditions, “Yo Advance Energies Uganda Limited” shall refer to Yo Advance Energies Uganda Limited, its successors in title and assigns. These terms and conditions (“the Terms”) govern our respective rights and obligations and come into effect when the account holder opens an account with Yo Advance Energies Uganda Limited or when the account holders use/accesses their account.

2. Any person(s) opening an account with Yo Advance Energies Uganda Limited, making use or accessing their account (whether resident or non-resident), will be deemed to have read and understood these terms and conditions and the applicable Schedule of Company Charges issued and amended from time to time.

3. All products and services provided by Yo Advance Energies Uganda Limited are subject to such product’s terms and conditions. These terms (governing the use of the account) must be read together with and form part of each product agreement.

4. The Company may from time to time and at any time revise, amend, delete or supplement any of these terms and conditions whether in whole or part. Such changes shall be effective from the date specified by the Company for such modification. These amendments / alterations shall b e displayed at Yo Advance Energies Uganda Limited premises or website at and shall be binding on the Account Holder.

5. Only valid and acceptable means of Identification (International Passport, Ugandan National Identity Card, Certificate of Incorporation or Registration Certificate and Vehicle log Books) will be required prior to Account Opening with Yo Advance Energies Uganda Limited. Any change in the Name, Address, Registration Certificate (Business Names) and Certificate of Incorporation (companies) should be immediately communicated to Yo Advance Energies Uganda Limited in writing.

6. Upon submission of duly completed Account Opening Forms and the support documents, Yo Advance Energies Uganda Limited command Centre will prompt the client to create his PIN for the account holder in accordance with Yo Advance Energies Uganda Limited policies and procedures on account opening. Each account shall possess a distinctive number which shall be quoted in all correspondence with Yo Advance Energies Uganda Limited relating to the account.

7. Any person intending to open an account with Yo Advance Energies Uganda Limited has a right to review the documentation provided to enable them make a considered and well informed decision to engage in a transaction relationship with Yo Advance Energies Uganda Limited.

8. Yo Advance Energies Uganda Limited shall reference its tariffs, fees and charges for its products and services in the product agreements. Yo Advance Energies Uganda Limited reserves the right at any time and with notice to impose charges or increase charges for the use of its services and products.

9. Yo Advance Energies Uganda Limited and its affiliates are authorized to effect such orders in respect of the account as may be required by any court order or competent authority or agency under any applicable law.

10. Accepting to open account with Yo Advance Energies Uganda Limited and using its products a n d services means that clients are also in agreement for Company to use their Vehicle(s) / Car(s) or Motor Bike(s) as LOAN SECURITY.

11. Yo Advance Energies Uganda Limited reserves rights to terminate the client’s account if the Client fails to provide accurate, complete, and up-to-date information, or if the Company determines that the Client poses a high risk of money laundering against Company and national regulations.

12. Yo Advance Energies Uganda Limited shall monitor the Client’s account and transactions on an ongoing basis to ensure compliance with regulations. The Company may request additional information and d o c u m e n t a t i o n from the Client if deemed necessary.

13. Yo Advance Energies Uganda Limited reserves the right, at all times to make adjusting entries to rectify the error without notice and recover any amount of Fuel wrongly credited to any person together with any accrued interest or profit. However, the Company shall not be liable for any loss or damage due to such error or any consequential loss.

14. You consent to us processing your personal information with third parties wherever located and to ask all parties that receive your personal information to agree to our privacy policies.

15. The Company will keep all your personal data confidential. However, in order to service your needs and provide you with the products and services you require, we may share any information you provide to us with our group companies and their agents, counterparties and support service or data providers, wherever located. If you have provided information to other members of our group, those entities may also share that information with us. We will ensure that if we share such information with third parties, any such disclosure is at all times in compliance with the law.

16. You consent to us collecting your personal information from you and where lawful and reasonable, from public sources for the purposes set out below and in the Company’s Data Privacy Policy to verify your identity in order to protect you and your assets, to carry out our obligations from any contracts entered into between you and us or to take steps to enter into an agreement with you, to meet our regulatory compliance and reporting obligations, to provide our services to you, manage your accounts and our relationship with you, to keep you informed about products and services you hold with us and to send you information about products or services (including those of other companies) which may be of interest to you unless you have indicated at any time that you do not wish us to do so, to prevent, detect, and investigate fraud and alleged fraudulent practices and other crimes, to protect our business interests and to develop our business strategies, to contact you, by post, phone, text, email or other methods.