Privacy Policy

We assure you that your personal data is kept and used safely

Last Changed on 12th/05/2023

1. Introduction

Yo Advance fuel services values the privacy of our users and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use Yo-Advance App. Please read this Privacy Policy carefully. By using the App, you consent to the practices described herein. If you do not agree with the terms of this Privacy Policy, please do not use the App.

2. Information We Collect

2.1 Personal Information
We may collect personal information that you provide directly to us, such as:
  • Name, email address, phone number, and other contact information
  • Location information for fuel delivery
  • Payment details for processing transactions
2.2 Non-Personal Information

We may also collect non-personal information automatically when you use the App, including:

  • Device information (e.g., device type, operating system)
  • Log data (e.g., IP address, access times, pages viewed)
  • Usage information (e.g., interactions with the App, features accessed)

3. Use of Information

We use the collected information for the following purposes:

  • To provide and maintain the emergency fuel delivery service
  • To process and fulfill orders
  • To communicate with you, respond to inquiries, and provide support
  • To improve and personalize the App's functionality and user experience
  • To send promotional and marketing communications with your consent
  • To detect, prevent, and address technical issues and security vulnerabilities
  • To comply with legal obligations and enforce our rights

4. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • With your consent or at your direction
  • With fuel delivery providers to facilitate and fulfill your orders
  • With payment processors to securely process transactions
  • With our service providers and business partners to perform functions on our behalf
  • To comply with legal obligations, enforce our rights, or protect the safety and security of users

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, please understand that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You have certain rights and choices regarding the information we collect and process. You can:

  • Update or correct your personal information through the App settings
  • Opt out of receiving promotional communications by following the unsubscribe instructions in the email
  • Disable location tracking by adjusting your device settings or app permissions
  • Delete your account by contacting us as provided below

8. Children's Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to request deletion.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be effective when posted. We encourage you to review this Privacy Policy periodically for the most up-to-date information. Your continued use of the App after the revised Privacy Policy constitutes your acceptance of the